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Automation Studio™ Technical Support

Our Technical Support Team is at your disposal to assist you in case you experience technical problems with Automation Studio™, or to answer any technical questions related to the software.

Technical Support is available free of charge for any subscription to our Annual Maintenance and Extended Technical Support Plan. Discover more about the Annual Maintenance and Extended Technical Support Plan here.

With the purchase of a license, you are entitled to 3 free technical support calls within a 6-month period from your date of purchase. Additional Technical time slots can also be purchased. Please contact your sales representative for further information.


Online Technical Support Portal

Famic Technologies offers all Automation Studio™ users an online technical support portal. It allows you to submit queries and follow the progress of your inquiries up until their completion.

Register today, and take full advantage of this reliable and effective online service.

Online technical support portal

  automation studio online technical support portal

Contact Technical Support

Famic Technologies Inc.
9999 Cavendish Blvd., Suite 350
Saint-Laurent, QC, H4M 2X5

Tel.: +1-514-748-8050
Fax: +1-514-748-7169


Support Hours

Support hours are from Monday to Friday
(excluding holidays)
from 8:00 am to 5:00 pm (Eastern Time - Time Zone Converter).

Before calling, please make sure to have your
Automation Studio™ License Number at hand.


Famic Technologies Inc. cannot guarantee that all errors will be corrected, that all service releases will be available or that error avoidance notices will be provided in all circumstances.

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