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Our Technical Support Team is at your disposal to assist you in case you experience technical problems with Automation Studio™, and to answer any technical question related to the software.

Technical Support is available free of charge for any subscription to the Annual Maintenance and Extended Technical Support Plan. Discover more about the Annual Maintenance and Extended Technical Support Plan

Any license purchased entitles you to 3 free technical support help within a 6-month period from your date of purchase. Additional Technical time slots can also be purchased. Please contact your sales representative for further information.

Online Technical Support Portal

Famic Technologies offers to all Automation Studio™ users an online technical support portal. It allows you to submit queries, and to follow the progress of your inquiries under process up to their completion.

Register today, and take full advantage of
this reliable and effective online service.

Online technical support portal

  
Contact Technical Support   Support Hours

Famic Technologies Inc.
9999 Cavendish Blvd., Suite 350
Saint-Laurent, QC, H4M 2X5
Canada

Tel.: +1-514-748-8050
Fax: +1-514-748-7169
E-Mail: support@famictech.com

  

Support hours are from Monday to Friday
(excluding holidays)
from 8:00 am to 5:00 pm (Eastern Time - Time Zone Converter).

Before calling, please make sure to have your
Automation Studio™ License Number at hand.
 
Disclaimer
Famic Technologies Inc. cannot guarantee that all errors will be corrected, that all service releases will be available or that error avoidance notices will be provided in all circumstances.